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How to place FREE BUSINESS CARD order? |
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Our FREE business
card gives you various
design template among
four different design
categories.
For backside, there
are two options. When
you choose the backside
with aladdinprint
logo, you pays only
for shipping and get
FREE ¡°Clear Business
card case¡± as well. |
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Easy
steps to place your FREE BUSINESS
CARD order. |
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Select one of the
design template and
enter the text.
1. Review the proof
2. Check your order
details including
shipping address
3. Make the payment
via credit card
4. Submit your order
If you have further
questions, you can
contact our customer
service Monday - Friday
from 10am to 6pm PST
at 1-877-700-1009. |
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How
many times can I place order for
FREE BUSINESS CARD? |
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| You can place FREE
business card order
as many as you want.
Since the shipping
cost will be charged
automatically per
each set of your order,
we cannot offer combined
shipping. |
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What is turnaround time? |
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| Aladdinprint offers
two different types
of turnaround; 5 business
days and 10 business
days. All times quoted
here begin from the
day you approve your
online proof and submit
your order. |
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Why my orders are being delayed? |
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There are several
reasons for your order
to be delayed or even
not processed;
1) Delayed payment
- All orders must
be prepaid due to
the extremely quick
turnaround times involved
with our production
team. If there is
delayed on your payment,
it will cause delay
on production.
2) Unexpected delay
caused by malfunction
of printing equipment
and/or defective products
found in our quality
control for reprinting
3) Delayed shipment
caused by shipping
carrier. Even if most
of our shipment is
guaranteed by UPS,
there might have unexpected
delay caused by UPS. |
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What are the shipping and processing charges on FREE BUSINESS CARD? |
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| We print 200 Matte
laminated business
card on FREE and you
pay only for shipping
and for any product
upgrades such as paper
stock that you make
to the product. You
can get your FREE
business card in 5
working days or in
10 days by paying
different shipping
cost. Shopping cost
will vary by the weight
of your order and
by the delivery time
you select during
checkout. |
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Can I change or cancel my order? |
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| To provide customer
with most affordable
values of printing,
Aladdinprint is automated,
self-service website.
Once orders are submitted,
it cannot be changed
or cancelled. We apologize
for any inconvenience
and hope you understand
our policy to lower
cost and faster processing.
Please note that
once your artwork
is approved, it
will be sent to
our production department
on same day to be
printed on the press.
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What is your return / refund policy? |
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| All sales are final.
Due to nature of our
business, we process
jobs as soon as we
receive them. No refunds
are available on orders
unless files have
not been sent to press
and cancellation is
requested at the same
business day. A cancellation
fee will be applied. |
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Why printed color is different with the color I see on computer? |
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It is always challenging
to guarantee 100%
color accuracy in
printing industry.
Aladdinprint does
not guarantee color
will match the preview
on customer¡¯s monitor,
as we cannot compensate
for a color variance
on each customer¡¯s
monitor set-up.
The color you see
in your monitor
is in RGB Color
scheme which consists
of three colors;
Red, Green and Blue.
These are the primary
colors of light,
which computer monitors
use to display images
on your screen.
The color to be
printed on your
business card is
in CMYK color scheme,
which consists of
four colors: Cyan,
Margenta, Yellow,
Black. In full-color
process printing,
CMYK is the standard
method of offset
printing.
Therefore, a color
will never be printed
out to match its
on-screen color.
Colors vary from
monitor to monitor,
and different printers
produce different
color results.
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Do I have to register /create an account to place order? |
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| It is not mandatory
to create an account
before placing your
order, but we recommend
you to create an account.
Many features of our
website begin with
the set-up of an account.
Your personalized
¡°My Account¡± page
will allow you to
save shipping address,
view order status
about existing orders. |
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What
kind of service do
you provide? |
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| We print business
cards, plastic cards,
bookmarks, presentation,
folders, envelopes,stickers
and postcards. We
are also eager to
serve more well-made
products in the future.
All products will
be shipped to anywhere
in 5 business days
by UPS express. You
can also download
over 33,000 free images
we provide! Or you
can create design
your own online. |
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How
can I contact you? |
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| If you wish to contact
us for any reason, |
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USA |
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Address : 12860
Beach Blvd. #H, Stanton,
CA 90680, U.S.A
Toll Free Number :
1-877-700-1009
Fax Number : 1-877-700-1009
Email : aladdinprintusa@hotmail.com
***
Jay Yoo, Customer
Satisfaction Manager
Website : www.aladdinprint.com |
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Korea |
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Address : 96-1,
Inhyun-dong, 2-ga,
Jung-gu, Seoul, South
Korea, 100-282
Telephone Number :
82-2-2021-3355
Fax Number : 82-2-2021-3338
Email : webmaster@aladdinprint.com
Website : www.aladdinprint.com |
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What
is your office hours? |
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| Business Hours :
Monday-Friday, 9:00
am - 6:00 pm (Based
on U.S. Pacific Time)
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What
is your Privacy and
Security Policy? |
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Your private information
is fully protected
by our company, and
of course not any
of them is shared
with other companies.
We only use your information
to contact you when
the requested service
is provided.
Our security system
for billing and payment
system is equipped
and supported by an
expert security company.
So you can trust our
secure connection,
and can order in the
relief. Remained information
is always protected
and secured by us. |
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How
do I make an account? |
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| To make your account,
simply sign up for
a new member. Please
click 'Login' or My
account' link above.
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I
forgot my password.
What should I do? |
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Click
the link below. Only
when you remember
your E-mail address,
we can send your password.
CLICK
HERE
You should have a
correct E-mail address
registered. If you
still can't find your
password, you possibly
did not register before.
Please go to the "Login"
page, and sign up.
If your E-mail has
been registered, you
cannot sign up with
the same E-mail address.
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I
cannot newly register
or login. What should
I do? |
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You
can have only one
E-mail address for
an account. When you
trying to sign up
with a registered
E-mail address, it
does not work.
Please send us E-mail
if you still have
a problem in signing
up when you used an
unregistered E-mail
address.
If you don't remember
your password. We
will send your password
to your E-mail. CLICK
HERE |
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How
can I make changes
in my account information? |
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To change or update
your account information,
please follow the
steps below.
1. Please Login.
2. Click on "My
account"
3. Click on "My
information"
4. Change the appropriate
information.
5. Click on the "Submit"
button at the bottom. |
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How
do I make an order? |
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If you
have your own design,
please click. "Upload
your own design"
1. Select the product
type you are interested
in, for example "Business
cards"
2. Choose stock.
3. Choose color.
4. Choose quantity.
5. See the price.
6. Upload you file
for the front side
if you select color
4/0.
7. Upload your file
for back side if you
select color 4/1 or
4/4.
8. Click the "upload"
button.
9. Complete payment.
10. Click "Add to
Cart"
11. Check "My Cart"
12. If you want to
continue to order,
please choose product
again and take steps.
13. If you want to
finish your order,
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